To cancel your Aeromexico ticket, follow these straightforward steps to ensure a smooth process.
1. Check Your Ticket Type
Before proceeding, verify whether your ticket is eligible for cancellation. Aeromexico offers various fare types, and some may be non-refundable or subject to cancellation fees. You can check your ticket's terms and conditions on the Aeromexico website or your booking confirmation.
2. Visit the Aeromexico Website
Go to the official Aeromexico website. Navigate to the "Manage Your Trip" section. Here, you’ll need to enter your booking reference and last name to access your flight details.
3. Initiate the Cancellation
Once you’ve accessed your booking, look for the cancellation option. Follow the prompts to cancel your ticket. If your ticket is eligible for a refund, you will see the relevant information regarding any refund processing.
4. Contact Customer Service
If you encounter any issues during the online cancellation process, or if you prefer to speak with someone directly, you can call Aeromexico's customer service at + 1-866-884-3315 (USA) OR +52 (55) 7100 2030 (ES) . Their representatives are available to assist you with your cancellation and answer any questions you may have regarding fees or refunds.
5. Confirmation of Cancellation
After completing the cancellation, ensure you receive a confirmation email. This email serves as proof of your cancellation and may include details about any applicable refunds or future travel credits.
Conclusion
Canceling your Aeromexico ticket is a manageable process if you follow these steps. Always keep your booking details handy and reach out to customer service if you need assistance. This way, you can ensure that your travel plans are adjusted smoothly and efficiently.